Terms & Conditions

These terms outline the terms and conditions for use of the ShallonXO / Shallon Lester question and answer service.

Acceptance of Terms

Users are responsible for reading all terms and conditions contained herein. By continued use of the service, you agree to all terms and conditions. If you do not agree with any point in these terms you should not use the service as you will be bound to all terms upon any use.


Users understand that there is no therapy being offered and that this is not a medical analysis. Under no circumstance will a refund be issued for advice which the user deems unhelpful or for any other reason except where an answer is not forthcoming within a week. ShallonXO/Shallon Lester has no liability to users for any issues relating to the use of the question and answer service and cannot be held liable for the functioning of third party sites, namely YouTube, Stripe, and PayPal.

ShallonXO/Shallon Lester waives all liability non-exhaustively to the extent permitted by law. We will not be responsible for any indirect or consequential loss

This service is only provided for domestic and private use.

No responsibility is accepted by us for any action that any user might take on the basis of the advice given through the answers provided to questions sent or arising from any statement made on this channel.

We are not responsible for any type of virus or malware that you might be infected with by accessing this page, or through the use of the third party payment providers, who would bear their own responsibility.

We are not responsible for any type of issue that you might face in relation to the use of any third-party site, including but not limited to YouTube, PayPal, or Stripe.

You should not rely on any advice issued through the answer function or otherwise, and always consider it for yourself whether it will be right for you or not. The ultimate responsibility for using or ignoring any advice given through the answer platform rests with the user.

Response Time

ShallonXO/Shallon Lester will endeavor to respond to all questions within a 7-day time frame and at all times, as soon as possible.

We have no responsibility to provide users with any follow up to any answer in which another question might arise. Users are advised to submit a new question each time.

Content Standards

Users agree not to submit content to the question platform that would be deemed inappropriate by any common standard of the term. This includes but is not limited to anything that is harmful, abusive, harassing, threatening, discriminatory, anything that violates the laws of the user’s jurisdiction or the jurisdiction of the site.

Changes To These Terms

We may update these terms at any time, and it is up to you to ensure that you have read and agree with all points with the terms each time you use the service. If any term is added or amended, we will advertise that at the top of the terms page for a period of 30 days.


Users confirm that they are legally allowed to use the payment methods which they submit. All payments will be processed by third-party providers in line with your payment choice.


Users understand that their only recourse to a refund is in a case where a question is submitted, and no answer is received within 7 days of submission, or if a user is charged for more questions than those which are submitted. Users understand that any advice will be subjective, and the usefulness of any advice is at the reader’s discretion.

Fair Use

Users understand that they must only use this service in line with the terms and conditions and must be over the age of 13 to use the service.

We will attempt to keep the question and answer service running at all times but are not responsible for any loss of service that may happen as a result of using one or more third-party sites.

Users agree to use the channel and the question and answer tool within the allowable use that we have stipulated. Users are specifically prohibited from copying or distributing any portion of this channel without the express written consent of the owner and will not deconstruct the code to which the question and answer tool are formed for any purpose.

Privacy Policy

We will not share any information that is provided by any user except by lawful demand of a court or legal authority with a court order, or for the facilitation of the payment process to the third-party payment processor. Users understand that they have the right to delete their account at any time and change any information to update the system where required, such as with updated financial details. We are not responsible for any privacy relating to the use of any third-party site, including but not limited to YouTube, PayPal, or Stripe.

The only information we hold on you is the information you give us for the purpose of the process. By submitting any information, you understand that while we will always strive to keep your information confidential, we cannot be liable for any hack. Users are advised to consider the type of personal information that they provide within the question format so as to anonymize themselves by not providing any information that isn’t necessary for the purpose of answering the question.

Termination Of Service

We may terminate your right to use the service or to access this channel without any notice or recourse to you as we deem fit. Any breach of any term or condition in this page, or any instance of harassment of any kind, will result in an immediate lifetime ban.


These terms are governed by the laws of the United States Of America. Any court action which any user might take must be filed in this jurisdiction and not on their own if their own is a different jurisdiction.